Studio Policies 

CLIENT REQUIREMENTS

  • CANCELLATION ~ Because of the close contact by nature bodywork is not appropriate care for infectious or contagious illnesses. Stay home if you are not feeling well. Cancel your appointment if anyone in your household or workplace is sick. Please cancel your appointment as soon as you are aware of an infectious or contagious condition. If you are feeling fine, but living with someone who is ill on the day of your scheduled session, we can meet virtually for Absent Reiki and Long Distance Healing session.

  • 24 HOUR NOTICE EXPECTED. If it is less than 24 hours, a cancellation fee of 50% of the missed session is required. As well as, if I cancel you'll receive 50% off your next appointment. Unless it is an emergency, sudden illness, Covid positive, or sudden temperature.

  • OFFER YOUR TIME IF YOU NEED TO CANCEL  ~  It would be a great help to me if you offer your scheduled session time to a friend or family member.  Please understand sometimes it is hard for me to re-fill your scheduled time, especially with a last minute cancellation. Any assistance on your part is greatly appreciated.

  • PLEASE ARRIVE 10 MINUTES EARLY TO FILL OUT THE PAPERWORK AND DISCUSS YOUR GOALS FOR THE SESSION. 

  • PUNCTUALITY IS IMPORTANT AS A COURTESY TO ALL. SESSIONS END AT THE APPOINTED TIME EVEN WHEN THE CLIENT IS LATE, AND THE SESSION IS FULL PRICE.

  • CLEANLINESS IS ESSENTIAL for the proper application and absorption of products

  • BEST NOT EAT WITHIN 2 HOURS OF SESSION

  • PAYMENT IS EXPECTED AT THE END OF EACH APPOINTMENT. CASH, CHECK, VENMO AND PAYPAL. 

  • GIFT CERTICIATES are legally honored for five years of the date issuance. The same courtesy applies to the 24 hour notice of cancellation policies mentioned above.

CLIENT EXPECTATIONS

 

  • AVAILABILITY: Monday - Saturday 10:00 AM TO 5:00 PM. NO HOLIDAY HOURS

  • CALLS AND TEXTS ARE RETURNED WITHIN 24 HOURS

  • EACH CLIENT RECEIVES A CUSTOMIZED SESSION

  • QUALITY PRODUCTS: ORGANIC MASSAGE OIL, DERMALOGICA, AND MELALEUCA  

  • ACCURATE RECORDS ARE KEPT AND REVIEWED PRIOR TO EACH SESSION

  • PRIVACY AND CONFIDENTIALITY ARE MAINTAINED AT ALL TIMES

  • PERSONAL AND PROFESSIONAL BOUNDARIES ARE MAINTAINED AT ALL TIMES

  • PLEASE LIMIT NEGATIVE CONVERSATIONS

 

COVID SUGGESTED PROTOCOLS

  • MASKS ARE SUGGESTED TO BE WORN FOR YOUR SESSION 

  • UPDATED HEALTH AND MEDICAL HISTORY INFORMATION FORMS 

  • IF ON THE DAY OF YOUR APPOINTMENT YOU ARE NOT FEELING WELL, HAVE A TEMPERATURE OR ARE HAVING SYMPTOMS OF ANY KIND, BEEN POSSIBLY EXPOSED TO COVID, IF YOU LIVE OR WORK WITH SOMEONE WITH COVID OR HAS ANY COLD OR FLU PLEASE CANCEL YOUR APPOINTMENT IMMEDIATELY.
  • RECOMMENDED WAITING AFTER RECEIVING COVID SHOTS. Allowing your immune system to respond properly; 7 DAYS (first shot), 2 WEEKS (second shot and Booster).

RECEIVING MASSAGE AFTER HAVING COVID-19

  1. Must test negative to receive massage and bodywork.
  2. There is a waiting period (which changes).  Please be symptom free before making your appointment.   
  • THESE QUESTIONS SHOULD BE CONSIDERED BEFORE YOUR MASSAGE.
    • What does your medical doctor say about your risk of communicability?
    • What does your medical doctor advise about getting physical activity?
    • Do you have any new (that is, since your infection) skin marks, lesions, or rashes, especially on the toes, but anywhere on the body?
    • Do you have any new (that is, since your infection) experience of severe deep muscle or joint pain—unrelated to recent physical activity?
    • Do you have any new (that is, since your infection) discomfort with exertion?
    • Are you taking any drugs to manage blood clotting?
    • What other long-term consequences of your infection affect your life? 

During the pandemic I participated in online trainings and classes preparing to move forward as a wellness practitioner. By its very nature bodywork modalities, massage, and skin care requires skin-to-skin, (obviously), close contact. You should be familiar with the fact that infection control has always been a top priority. As we continue to navigate life with additional requirements and modify existing measures due to the many viruses, please help me to support all of my clients by cooperating with safety requirements. 

This wellness practice follows Practice Guidelines recommended by the Federation of State Massage Therapy Boards (FSMTB), along with infection control recommendations made by the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA).